Privacy Policy
At PiksyPiks we respect your privacy and are committed to protecting your personal information. This policy explains how AYREY LIMITED, trading as PiksyPiks, collects, uses and protects it when you visit or buy from www.piksypiks.com.
Last updated: 17 October 2026
1. Who we are
Legal company name: AYREY LIMITED
Trading name: PiksyPiks
Business address: 60 Tottenham Court Road, Suite 3026a, Fitzrovia, London, United Kingdom, W1T 2EW
Email: sales@piksypiks.com
For data protection purposes, AYREY LIMITED is responsible for the personal information we collect and use through the PiksyPiks website.
2. Information we collect
When you use our website or place an order, we may collect:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Order and purchase details
- Payment information
- Communications you have with us
- Information you submit through contact forms or a trade account application
- Technical information about your device and your use of our website
- Business contact details found on company websites and public directories (see section 11)
We do not normally see or store your full payment card details. Payments are processed securely by the payment provider used at checkout.
3. How we use your information
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery
- Process payments
- Communicate with you about your orders
- Respond to enquiries and trade account applications
- Manage returns, refunds and complaints
- Maintain and improve our website and services
- Prevent fraud and protect our website
- Comply with legal, tax and accounting requirements
- Contact businesses about our products and send marketing communications where permitted by law or where you have given consent
4. Lawful basis for processing
Depending on the circumstances, we process personal information under one or more of these lawful bases:
- Contract: where processing is necessary to fulfil an order or provide a service you have requested.
- Legal obligation: where we must retain or process information to comply with laws or regulations.
- Legitimate interests: where processing is necessary to operate, improve and protect our business, provided this does not unfairly override your rights. This includes contacting businesses about our products (section 11).
- Consent: where we have asked for and received your consent, such as for certain marketing or non-essential cookies.
Where processing is based on consent, you may withdraw your consent at any time.
5. Payments
Payments made through our website are processed by third-party payment providers. We do not intentionally store complete payment-card details on our own systems. Payment providers may process your information according to their own privacy policies and security procedures.
6. Shopify
Our online store is powered by Shopify. Shopify provides the technology that allows us to operate our store, process orders and provide services to customers. Shopify may process personal information in accordance with its own privacy policy and applicable data-protection requirements.
7. Sharing your information
We may share relevant personal information with trusted service providers where necessary to operate our business. These may include:
- Shopify
- Payment providers
- Delivery and courier companies
- IT and website service providers
- Email and email-marketing providers
- Professional advisers, including accountants and legal advisers
- Government authorities or regulators where legally required
We do not sell your personal information to third parties.
8. International transfers
Some service providers we use may process personal information outside the UK. Where personal information is transferred internationally, we will use appropriate safeguards where required by applicable data-protection law.
9. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected. Certain information about orders, payments and financial transactions may need to be kept for longer because of legal, tax or accounting requirements. When information is no longer required, we will securely delete or anonymise it where appropriate.
10. Cookies
Our website uses cookies and similar technologies. Some cookies are necessary for the website to work, including shopping-cart, checkout and security features. Other cookies may be used for analytics, advertising or other purposes where applicable.
Where required, we will ask for your consent before using non-essential cookies. You can also manage cookies through your browser settings and any cookie-management tools on our website.
11. Marketing
Customers and website visitors. If you choose to receive marketing from us, we may send you information about products, offers and services. You can unsubscribe at any time using the unsubscribe option in the message or by contacting us. We will not use your information for marketing where consent is legally required and you have not given it.
Businesses. We may email businesses, including limited companies and their staff, at their work email addresses. We find these on company websites and in public directories. We do this because we have a legitimate interest in telling businesses about products they may buy. Every message says who we are and how to opt out. If you reply "unsubscribe" or email us, we will stop contacting you and keep your address on a list so that we do not contact you again.
12. Your privacy rights
Depending on the circumstances, you may have rights under UK data-protection law, including the right to:
- Request access to your personal information
- Ask us to correct inaccurate information
- Ask us to delete your personal information where applicable
- Ask us to restrict certain processing
- Object to certain processing
- Request portability of certain information
- Withdraw consent where we rely on consent
Some rights are subject to legal conditions and exemptions. To use your rights, contact us using the details below.
13. Contact us
If you have questions about this Privacy Policy or how we use your personal information, contact:
AYREY LIMITED trading as PiksyPiks
60 Tottenham Court Road, Suite 3026a, Fitzrovia, London, W1T 2EW
Email: sales@piksypiks.com
14. Complaints
If you are unhappy with how we have handled your personal information, please contact us first so that we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data-protection regulator: ico.org.uk/make-a-complaint.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements. The latest version will always be published on this page.
